Pastry Artist

Pastry Artist

Location: Memphis, TN, US, 38117 Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Deliver an exceptional customer experience through outstanding service. Maintain a safe and hygienic environment that encourages repeat visits from our customers. Exemplify the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

Exhibit professionalism and consistently display a positive demeanor.

Promote the company positively in interactions with customers and fellow employees.

Create a welcoming atmosphere for customers by addressing inquiries regarding products available in the department and throughout the store.

Acquire and retain knowledge of products offered within the department to effectively respond to inquiries and provide recommendations.

Prepare baked goods according to customer specifications utilizing appropriate bakery equipment.

Provide product samples to customers.

Inform customers about bakery promotions.

Process and prepare customer orders efficiently.

Assist in minimizing product loss.

Recommend bakery products to customers to ensure they receive the items they desire.

Utilize all bakery equipment, including refrigerators, freezers, scales, and ovens, in accordance with company standards.

Adhere to food temperature regulations.

Maintain temperature logs and ensure that cases and coolers are functioning at the correct temperatures.

Measure, prepare, and mix ingredients following recipes, using a variety of kitchen tools and equipment.

Properly prepare, package, and label products.

Check product quality to guarantee freshness, reviewing expiration dates and taking necessary actions.

Label, stock, and inventory department merchandise accurately.

Ensure that the cake kit book is updated and that kits are adequately stocked.

Report any discrepancies in product ordering or shipping to the department manager.

Stay informed about current, upcoming, seasonal, and special promotions.

Maintain awareness of inventory and stocking conditions, noting any discrepancies.

Comply with all food safety regulations and guidelines.

Conduct preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any repairs needed.

Support safety initiatives by adhering to safety protocols and identifying unsafe conditions to notify management.

Report any customer or employee accidents to management.

Notify management of any safety risks, issues, or illegal activities, including theft or fraud.

Support company initiatives.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

Ability to manage stressful situations.

Strong communication skills.

Basic math knowledge.

Must be at least 18 years old.

Desired Previous Job Experience:

Experience in bakery or cake decorating.

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Evening / Second Shift

Regions: Midwest

Company Overview:

Quality Food Centers Inc is dedicated to providing exceptional service and quality products to our customers. We value our associates and believe in fostering a positive work environment that encourages growth and development. Join us in our mission to deliver outstanding customer experiences.