Patient Services Coordinator
1 month ago
Job Summary: We are seeking a highly skilled Patient Services Representative to join our team at Cornerstone Family Healthcare. As a key member of our staff, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they enter our waiting area.
Key Responsibilities:
Greet patients promptly and respond to their requests in a courteous and respectful manner.
Schedule appointments, changes appointments, and cancel appointments as needed, ensuring that patients are aware of their scheduled appointments and any necessary updates.
Verify patient information at each visit and update the practice management system as necessary.
Collect copayments and visit payments at the time of registration, making referrals to the Patient Billing Coordinator for patients who cannot pay their copayment.
Requirements:
High School Diploma or Equivalency
At least one-year clerical experience
Knowledge of data entry
Pleasant telephone manner and ability to work under pressure
Bilingual
Work Schedule: Week One: Tues, Wed 8am-8pm, Fridays 8am-3pm, Saturdays 9am-5pm
Week Two: Mon, Tues, Wed 8am-8pm
Salary: $17 per hour
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Patient Services Representative
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