Retail Customer Service Representative
4 weeks ago
At Sam's Club, we're looking for a friendly and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you'll play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities
Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
Maintain a clean and organized store environment, including the front-end area, by sweeping, restocking shelves, and performing other tasks as needed.
Requirements
High school diploma or equivalent required.
Previous retail or customer service experience preferred.
Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs.
Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
What We Offer
Competitive hourly wage and performance-based bonus opportunities.
Opportunities for career growth and advancement within the company.
Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
Why Join Our Team?
At Sam's Club, we're committed to providing a positive and supportive work environment that allows our associates to grow and succeed. We offer a range of benefits and opportunities for career advancement, as well as a competitive hourly wage and performance-based bonus opportunities. If you're a customer-focused and team-oriented individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
Additional Information
This job description is intended to provide a general overview of the position and is not an exhaustive list of responsibilities. The full job description can be made available as part of the hiring process. The hourly wage range for this position is $15.00 to $22.00, and additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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