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Seasonal Sales Associate

2 months ago

Hershey, Pennsylvania, United States Tapestry Full time

About the Role

We are seeking a highly motivated and experienced Seasonal Sales Associate to join our team at Tapestry. As a Seasonal Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and building strong relationships with clients.

Key Responsibilities

  • Client & Service Expert
    • Achieve individual sales goals
    • Develop strong product knowledge across all categories
    • Ensure exemplary customer service by delivering the ultimate kate spade experience
    • Develop a personal connection with guests through effective use of selling skills
  • Leadership Presence
    • Achieve personal sales goals
    • Extensive product knowledge
    • Partner with Store Manager and Assistant Manager to elevate selling culture
    • Partner with Store Manager and Assistant Manager to initiate business-driving events in store
  • Building Brand Equity
    • Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy, and lifestyle to the sales team and customer
    • Build strong relationships with clients as a brand ambassador of the company
    • Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales
    • Adhere to all company policies and procedures with honesty and integrity
  • Operational Excellence
    • Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing facility

Requirements

  • Strong communication skills
  • Proven ability and contribution to an elevated selling culture
  • Elevated sense of personal style
  • Minimum 2-3 years' experience in luxury goods or a comparable retail environment
  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 50 pounds
  • Comfortable climbing ladders

Competencies

  • Courage
  • Creativity
  • Customer Focus
  • Dealing with Ambiguity
  • Drive for Results
  • Interpersonal Savvy
  • Learning on the Fly

Our Competencies for All People Managers

  • Strategic Agility
  • Developing Direct Reports and Others
  • Building Effective Teams