Product Support Specialist

5 days ago


Chaska, Minnesota, United States TEL Full time
Job Title: Product Support Engineer

TEL is seeking a highly skilled Product Support Engineer to join our team. As a Product Support Engineer, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

Key Responsibilities:
  • Provides technical support to field engineers, technicians, and product support personnel.
  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
  • Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering.
  • May be involved in customer installation and training.
  • Provides technical information and assistance regarding new systems or changes/modifications to existing systems.
  • Coordinates activities with materials management concerning parts availability, expected replacement intervals, and shipments to and from the factory (Japan).
  • Maintains communication regarding technical support activities through meetings, reports, documentation, or other means as required.
  • Performs SMBWA and completes reports as required.
  • Remains current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
  • Develops and maintains action-item tracking list for resolving long-term equipment performance and reliability issues.
  • Advises factory-engineering group on details of customer facility requirements including clean room configuration, local regulations, and customer-specific issues.
  • Provides technical support and assistance to customer facilities engineering group for preparation of equipment installation.
  • Consults with customers, field personnel, and factory engineering to identify and resolve recurring equipment failures, malfunctions, or areas for improvement.
  • Assists internal sales and marketing staff as well as customers to identify new standards, processes, manufacturing techniques, and new technologies in order to direct factory on future market requirements.
  • Provides on-site Field Engineer training on current and new product technology.
  • Provides Technical presentations as required for customers and the field service team as needed.
  • Coordinates site-specific improvement plans.
  • Actively participates in any availability, utilization, PM reduction, BKM generation projects, and safety issues which will positively affect the overall TEL quality and uptime metrics.
Requirements:
  • Bachelor's degree in a related field, 2 years of professional experience preferred.
  • Travel 20-30%.

TEL is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



  • Chaska, Minnesota, United States D'Amico Catering Full time

    Job OverviewAt D'Amico Catering, we are seeking a dedicated Culinary Production Specialist to enhance our kitchen operations.This role is essential for the preparation and creation of high-quality dishes, with a strong focus on food excellence and guest satisfaction. The Culinary Production Specialist will ensure that all menu items are crafted and presented...


  • Chaska, Minnesota, United States Sunbelt Staffing Full time

    Job DescriptionWe are seeking a dedicated and qualified Registered Behavior Technician to provide educational and behavioral support to students at a district near Chaska, MN. This is a full-time position that requires a minimum of 1+ years of experience as a Behavior Specialist. The ideal candidate will have active or previous RBT certification, be...


  • Chaska, Minnesota, United States Ridgeview Medical Center Full time

    Job SummaryRidgeview Medical Center is seeking a highly skilled and detail-oriented Imaging Support Specialist to join our team. As an Imaging Support Specialist, you will play a vital role in providing exceptional patient care and support to our Imaging Services Department.Key ResponsibilitiesPatient SupportProvide pre-procedural paperwork and ensure...


  • Chaska, Minnesota, United States TEL Full time

    Job Title: Customer Support Specialist IIITEL is seeking a highly skilled Customer Support Specialist III to join our team. As a key member of our Supply Chain Solutions team, you will be responsible for providing exceptional customer service and support to our global customers.Key Responsibilities:Provide courteous and professional customer service via...

  • Production Specialist

    2 weeks ago


    Chaska, Minnesota, United States QualiTech Full time

    Job Title: Production TechnicianQualiTech is a leading manufacturer of plant nutrition, animal nutrition, and food ingredients products and services. We are seeking a highly skilled Production Technician to join our Food Solutions Production team for 3rd shift.Job Summary:The Production Technician will be responsible for managing and preparing materials for...


  • Chaska, Minnesota, United States QualiTech Full time

    Job Title: Production TechnicianQualiTech is a leading manufacturer of plant nutrition, animal nutrition, and food ingredients products and services. We are seeking a highly skilled Production Technician to join our Food Solutions Production team for 3rd shift.Job Summary:The Production Technician will be responsible for managing and preparing materials for...

  • Production Specialist

    4 weeks ago


    Chaska, Minnesota, United States Super Radiator Coils Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Production Associate to join our team at Super Radiator Coils. As a Production Associate, you will be responsible for ensuring the efficient production of coils and heat exchangers used globally in various applications.Key ResponsibilitiesProduction Operations: Utilize work orders and blueprints...


  • Chaska, Minnesota, United States Twin City Staffing Full time

    Production Assembly Worker Job DescriptionWe are seeking a skilled Production Assembly Worker to join our team at Twin City Staffing. As a Production Assembly Worker, you will play a vital role in assembling quality products in a fast-paced and efficient work environment.Key Responsibilities:Assemble components accurately and efficiently according to...


  • Chaska, Minnesota, United States Manpower Engineering Full time

    Job Title: Graphic Production CoordinatorWe are seeking a highly skilled Graphic Production Coordinator to join our team at ManpowerGroup. As a key member of our global marketing organization, you will play a critical role in creating marketing materials that promote our company and its products.Job Summary:The Graphic Production Coordinator will be...


  • Chaska, Minnesota, United States Manpower Group Inc. Full time

    About the RoleWe are seeking a highly skilled Graphic Production Coordinator to join our team at ManpowerGroup. As a key member of our global marketing organization, you will be responsible for creating marketing materials that promote our company and its products.Key ResponsibilitiesSupport the global marketing organization by creating marketing materials...


  • Chaska, Minnesota, United States Manpower Engineering Full time

    Job Title: Graphic Production CoordinatorWe are seeking a skilled Graphic Production Coordinator to join our team at ManpowerGroup. As a key member of our global marketing organization, you will play a crucial role in promoting our company and its products through the creation of high-quality marketing materials.Key Responsibilities:Support the development...


  • Chaska, Minnesota, United States Eastern Carver County Schools Full time

    Job SummaryWe are seeking a dedicated and caring individual to join our Club Care team as a Paraprofessional for Youth Development. In this role, you will play a vital part in creating a safe and inclusive environment for elementary-aged children, promoting their social, emotional, and academic growth.Key ResponsibilitiesSupervise and engage students in the...


  • Chaska, Minnesota, United States Aerotek Full time

    Aerotek - JobID: JP [Production Operator]**Job Summary**As a Production Worker at Aerotek, you will be responsible for pulling out the order form to determine the required product for production, pulling the product from the warehouse, and delivering it to the production floor. You will also be responsible for wrapping skids, measuring the product, and...


  • Chaska, Minnesota, United States QualiTech Full time

    Job Title: Production Mixing TechnicianQualiTech is seeking an experienced Production Mixing Technician to join our team in our food production facility. As a Production Mixing Technician, you will be responsible for performing manufacturing duties, operating equipment, and ensuring the production of high-quality food products.Key Responsibilities:Assemble...


  • Chaska, Minnesota, United States QualiTech Full time

    Job Title: Production Mixing TechnicianQualiTech is seeking an experienced Production Mixing Technician to join our team in our food production facility. As a key member of our production team, you will be responsible for performing manufacturing duties, operating equipment, and ensuring the production of high-quality food products.Responsibilities:Assemble...


  • Chaska, Minnesota, United States QualiTech Full time

    Job Title: Production Mixing TechnicianQualiTech is seeking an experienced Production Mixing Technician to join our team in our food production facility. As a key member of our production team, you will be responsible for performing manufacturing duties, operating equipment, and ensuring the production of high-quality food products.Responsibilities:Assemble...


  • Chaska, Minnesota, United States QualiTech Full time

    Job Title: Production Mixing TechnicianQualiTech is seeking an experienced Production Mixing Technician to join our team in our food production facility. As a Production Mixing Technician, you will be responsible for performing manufacturing duties, operating equipment, and ensuring the production of high-quality food products.Key Responsibilities:Assemble...


  • Chaska, Minnesota, United States Twin City Staffing Full time

    Job SummaryTwin City Staffing is seeking a skilled Production Assembly Worker to join our team. As a key member of our production team, you will play a vital role in assembling high-quality products in a fast-paced and efficient work environment.Key ResponsibilitiesAssemble components accurately and efficiently according to specifications.Inspect finished...


  • Chaska, Minnesota, United States Compunnel Full time

    Job SummaryWe are seeking a highly skilled Regulatory Affairs Specialist to support our IA business unit in meeting global registration requirements.Key ResponsibilitiesInterpret federal/state/international regulations as they apply to our products, processes, and procedures.Advise on the impact of regulations and devise strategies for compliance.Liaise with...


  • Chaska, Minnesota, United States Mt Olivet Rolling Acres Full time

    Job SummaryThe Lead Direct Support Professional Medical Specialist plays a vital role in assisting clients with daily living activities, personal care, and program implementation. This position is responsible for ensuring the daily well-being and safety of clients, while providing adequate supervision. The Lead DSP Med Spec also assists with household...