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    To be a great Bookseller, you provide excellent customer service which is friendly, genuine, and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a...

Bookseller - PT

2 months ago


San Bruno, California, United States Barnes & Noble Full time

About Barnes & Noble

Barnes & Noble is a leading retailer of books, music, and movies. We are committed to providing our customers with a unique and engaging shopping experience.

Job Summary

We are seeking a highly motivated and customer-focused Bookseller to join our team. As a Bookseller, you will be responsible for providing excellent customer service, maintaining a welcoming store environment, and promoting our products to customers.

Key Responsibilities

  • Provide exceptional customer service by engaging with customers, answering questions, and making recommendations.
  • Maintain a clean and organized store environment, including shelves, displays, and stockrooms.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Participate in visual merchandising and display creation to promote products and create an engaging shopping experience.
  • Stay up-to-date on new releases, bestsellers, and staff picks to make informed recommendations to customers.
  • Work collaboratively with colleagues to achieve sales goals and provide support during peak periods.
  • Participate in ongoing training and development to improve product knowledge and customer service skills.

Requirements

  • Passionate about books and reading.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer

  • A competitive hourly rate.
  • A comprehensive training program to develop your skills and knowledge.
  • A fun and dynamic work environment with opportunities for advancement.
  • A discount on store merchandise.

How to Apply

If you are a motivated and customer-focused individual who is passionate about books and reading, we encourage you to apply for this exciting opportunity.