Store Manager

4 weeks ago


Webster, United States Cold Stone Creamery Full time
Job Overview

Cold Stone Creamery, a leading premium ice cream franchise, is seeking a highly motivated and experienced Store Manager to lead our Webster, NY location. This unique store is co-branded with a Rocky Mountain Chocolate Factory, offering a diverse range of ice cream creations, cakes, sandwiches, cupcakes, chocolates, caramel apples, and other desserts and treats.

Key Responsibilities
  • Customer Experience: Deliver exceptional customer service by addressing concerns and providing a positive experience.
  • Crew Leadership: Supervise, train, and support crew members to ensure high performance and job satisfaction.
  • Food Production: Oversee the production of ice cream, caramel apples, and other treats, ensuring quality and consistency.
  • Scheduling & Shift Assignments: Create and manage employee schedules, ensuring adequate staffing for all shifts.
  • Financial Management: Monitor and analyze financial reports, manage budgets, and work towards achieving sales targets and profitability.
  • Operational Excellence: Maintain store cleanliness, safety, and compliance with franchise standards.
Requirements
  • Previous management or supervisory experience in a retail or food service environment.
  • Strong leadership and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Ability to work in a fast-paced environment.
  • Proficiency with basic computer software and the ability to learn new systems.
  • Must be able to lift up to 20 lbs and stand for extended periods.
  • High school diploma or equivalent; additional education in business management or a related field is a plus.
  • Flexible availability, including weekends and holidays.
  • Reliable transportation to and from the workplace.
  • Strong problem-solving skills and the ability to handle difficult situations with composure.
Benefits
  • Compensation: $43,650.00 per year
  • 401(k) plan
  • Medical insurance
  • Vision and Dental insurance options available
  • Employee discount on all products
  • Flexible schedule to accommodate personal and family needs
  • Paid time off to relax and recharge
  • Paid training to help you succeed and grow in your role

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