Store Manager
4 weeks ago
Cold Stone Creamery, a leading premium ice cream franchise, is seeking a highly motivated and experienced Store Manager to lead our Webster, NY location. This unique store is co-branded with a Rocky Mountain Chocolate Factory, offering a diverse range of ice cream creations, cakes, sandwiches, cupcakes, chocolates, caramel apples, and other desserts and treats.
Key Responsibilities- Customer Experience: Deliver exceptional customer service by addressing concerns and providing a positive experience.
- Crew Leadership: Supervise, train, and support crew members to ensure high performance and job satisfaction.
- Food Production: Oversee the production of ice cream, caramel apples, and other treats, ensuring quality and consistency.
- Scheduling & Shift Assignments: Create and manage employee schedules, ensuring adequate staffing for all shifts.
- Financial Management: Monitor and analyze financial reports, manage budgets, and work towards achieving sales targets and profitability.
- Operational Excellence: Maintain store cleanliness, safety, and compliance with franchise standards.
- Previous management or supervisory experience in a retail or food service environment.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to work in a fast-paced environment.
- Proficiency with basic computer software and the ability to learn new systems.
- Must be able to lift up to 20 lbs and stand for extended periods.
- High school diploma or equivalent; additional education in business management or a related field is a plus.
- Flexible availability, including weekends and holidays.
- Reliable transportation to and from the workplace.
- Strong problem-solving skills and the ability to handle difficult situations with composure.
- Compensation: $43,650.00 per year
- 401(k) plan
- Medical insurance
- Vision and Dental insurance options available
- Employee discount on all products
- Flexible schedule to accommodate personal and family needs
- Paid time off to relax and recharge
- Paid training to help you succeed and grow in your role
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