Customer Service Representative

5 days ago


Bolingbrook, Illinois, United States Bridgestone Americas Full time
Company Overview

Bridgestone Americas is a leading tire and automotive services company in North America, employing over 22,000 teammates across the continent. With a vast network of stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, Bridgestone provides comprehensive solutions for customers' tire and auto service needs.

We believe that our employees are the backbone of our success, which is why we offer a range of benefits to support their growth and well-being. These include formal training programs, competitive pay, paid vacation and holidays, health insurance, and a 401(k) plan to help our teammates build towards their future.

The ideal candidate will possess excellent customer service skills, be able to learn and perform basic vehicle service tasks, and demonstrate a career growth mindset. Previous retail sales experience and automotive knowledge are preferred, but not required.

$55,000 - $65,000 per year (estimated salary)

Job Description

This unique hybrid role combines customer service and basic vehicle service tasks to provide an exceptional customer experience. As a Sales and Service Specialist, you will assess customers' needs, recommend products and services, and ensure timely completion of services.

Your responsibilities will include:

  • Providing excellent customer service and resolving issues in a professional manner
  • Learning and performing basic vehicle service tasks, such as oil changes and tire rotations
  • Assisting with store operations, including opening and closing procedures, inventory management, and display maintenance

Growth opportunities are available for individuals who demonstrate strong work ethic and a willingness to learn. You may assist the manager or act as Manager-On-Duty in certain circumstances to support development.



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