Residential Financial Operations Manager

4 weeks ago

Scottsdale, Arizona, United States Equity Residential Full time
About Equity Residential

Equity Residential, a leading apartment REIT, is committed to delivering exceptional apartment living experiences to our residents. We strive to foster a collaborative culture that encourages innovation and creativity in all aspects of our business. As a key member of our team, you will have the opportunity to contribute to our mission and make a meaningful impact on the lives of our residents.



Job Summary

We are seeking a highly skilled Residential Financial Specialist to join our team. This role is responsible for ensuring the accurate and timely posting of resident transactions, as well as maximizing income opportunities through efficient financial processes and procedures. The ideal candidate will possess strong analytical and problem-solving skills, with a keen eye for detail and excellent communication skills.



Key Responsibilities

  • Monitor and manage resident accounts in our property management system (MRI) to ensure accurate and timely posting of rent and utility payments.
  • Generate Statement of Deposit and Accounts (SODA) for all move-outs and cancelled applicants, detailing refunds and charges for damages against security deposit.
  • Process return payments, run delinquency reports, and generate notices for distribution.
  • Validate evictions and ensure accurate processing in accordance with company policies and state laws.
  • Perform account adjustments to ensure all revenue is captured and generate necessary reports to monitor resident status.
  • Support on-site property management teams by responding to inquiries and partnering with regional management to identify trends and areas for improvement.
  • Review and process property ledger requests, including fees charged to residents and utility billing credits.
  • Work closely with properties to provide support and recommendations for continuous improvement.


Requirements

  • A high school diploma or equivalent is required.
  • Four or more years of professional work experience, along with knowledge of bookkeeping principles and practices.
  • Excellent computer skills, including proficiency in keyboarding and navigating in a windows environment.
  • Strong written and verbal communication skills and excellent follow through.


Salary and Benefits

The estimated salary for this role is $65,000 - $80,000 per year, depending on experience. Equity Residential offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.



Why Join Us?

At Equity Residential, we offer a dynamic and supportive work environment that encourages professional growth and development. Our team members are passionate about delivering exceptional apartment living experiences and are committed to making a positive impact on our residents' lives. If you are a motivated and detail-oriented individual who is passionate about finance and customer service, we encourage you to apply for this exciting opportunity.



How to Apply

Please submit your resume and cover letter to our online application portal. We look forward to reviewing your application and discussing this opportunity further.



About the Location

The ideal location for this role is in the [insert location] area, where you will have access to a wide range of amenities and cultural attractions. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



About Equity Residential

Equity Residential is a leading apartment REIT that is committed to delivering exceptional apartment living experiences to our residents. We strive to foster a collaborative culture that encourages innovation and creativity in all aspects of our business.



Additional Information

Please note that this is a [full-time/part-time] position, and the expected start date is [insert start date]. We are an equal opportunity employer and welcome applications from diverse candidates. If you have any questions or concerns, please do not hesitate to contact us.



Equity Residential is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We welcome applications from candidates of all backgrounds and perspectives.



Estimated Salary: $65,000 - $80,000 per year

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