Master Luthier and Customer Experience Specialist

2 weeks ago


Colorado Springs, Colorado, United States Guitar Center Full time

About the Role:

We are seeking a highly skilled Master Luthier to join our team as a Guitar Technician. As a key member of our repair team, you will be responsible for providing exceptional maintenance and repair services on customer-owned instruments, while also ensuring a positive experience for every customer who walks through our doors.

Key Responsibilities:

  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
  • Interact with customers to ensure a positive customer experience

Requirements:

  • Skilled understanding of repairing guitars
  • Familiarity with guitar center products is a plus

Benefits:

  • A competitive salary of $20.00 - $30.00 per hour
  • Gig leave program for musicians
  • Robust benefits package including medical, dental, vision, 401K matching, mental health support, paid time off, employee discount program, and tuition reimbursement options

Why Guitar Center?

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.



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