Customer Support Specialist
2 weeks ago
The Customer Support Specialist will be responsible for providing exceptional customer service and support to internal and external stakeholders. This role requires excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide timely and effective support to customers via email, phone, and chat.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services.
- Maintain accurate records and reports to track customer interactions and outcomes.
Requirements:
- Bachelor's degree in business or related field preferred.
- Demonstrated experience in customer support or sales administration.
- MS Office proficiency required. Experience with CRM software a major plus.
- Excellent communication and interpersonal skills.
Estimated Salary Range:
$55,000 - $75,000 per year, depending on experience.
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