Customer Support Specialist

2 weeks ago


Santee, California, United States PEAK Technical Staffing USA Full time
Job Summary:

The Customer Support Specialist will be responsible for providing exceptional customer service and support to internal and external stakeholders. This role requires excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide timely and effective support to customers via email, phone, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with cross-functional teams to ensure seamless delivery of products and services.
  • Maintain accurate records and reports to track customer interactions and outcomes.

Requirements:
  • Bachelor's degree in business or related field preferred.
  • Demonstrated experience in customer support or sales administration.
  • MS Office proficiency required. Experience with CRM software a major plus.
  • Excellent communication and interpersonal skills.

Estimated Salary Range:
$55,000 - $75,000 per year, depending on experience.

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