Customer Experience Specialist

2 weeks ago


Hawthorne, New Jersey, United States Family Dollar Full time

Family Dollar seeks a Customer Experience Specialist to provide exceptional service to customers. This role involves greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also answer questions about the store and its products.

About Family Dollar

FAMILY DOLLAR is a leading retailer of affordable general merchandise in the United States. Our stores offer a wide range of products, including groceries, household items, and personal care products.

Job Description

The Customer Experience Specialist is responsible for delivering outstanding customer service, resolving customer complaints, and ensuring a positive shopping experience.

Responsibilities:
  • Provide exceptional customer service
  • Greet customers and assist with merchandise selection
  • Complete cash register transactions and answer questions about the store and products
Requirements

To be successful in this role, you must have excellent communication skills, be able to work in a fast-paced environment, and have basic math skills.

We estimate the salary for this position to be around $40,000 - $60,000 per year, based on location and experience.



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