Wellness Service Specialist
5 days ago
**About the Role:**
We are seeking an experienced Spa Receptionist II to join our team at Lodge Kohler. This is a full-time position, working weekdays and weekends, with shifts varying between 7:00am and 9:00pm.
The successful candidate will be responsible for consistently providing service and maintaining cleanliness standards at a Forbes 5-Star level.
Responsibilities:
- Sales Support: Process retail transactions, attaching therapist names to sales for commission purposes.
- Customer Service: Provide exceptional customer service, ensure accuracy of all reservations.
- Facility Maintenance: Maintain facility safety, cleanliness, and guest amenity standards.
- Policy Enforcement: Enforce spa policies to maintain a relaxing atmosphere.
Requirements:
- Must be 18 years old or older.
- 1-2 years of customer service experience within a spa environment required.
- Strong communication skills and ability to work in a fast-paced environment.
- Ability to perform tasks requiring use of multiple computer/guest management systems.
About Kohler Co.:
Kohler Co. is a leading provider of innovative solutions for gracious living, contributing to a higher level of quality in our products and services.
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