Wellness Service Specialist

5 days ago


Green Bay, Wisconsin, United States Kohler Full time

**About the Role:**

We are seeking an experienced Spa Receptionist II to join our team at Lodge Kohler. This is a full-time position, working weekdays and weekends, with shifts varying between 7:00am and 9:00pm.

The successful candidate will be responsible for consistently providing service and maintaining cleanliness standards at a Forbes 5-Star level.

Responsibilities:

  • Sales Support: Process retail transactions, attaching therapist names to sales for commission purposes.
  • Customer Service: Provide exceptional customer service, ensure accuracy of all reservations.
  • Facility Maintenance: Maintain facility safety, cleanliness, and guest amenity standards.
  • Policy Enforcement: Enforce spa policies to maintain a relaxing atmosphere.

Requirements:

  • Must be 18 years old or older.
  • 1-2 years of customer service experience within a spa environment required.
  • Strong communication skills and ability to work in a fast-paced environment.
  • Ability to perform tasks requiring use of multiple computer/guest management systems.

About Kohler Co.:

Kohler Co. is a leading provider of innovative solutions for gracious living, contributing to a higher level of quality in our products and services.



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