Patient Care Coordinator

2 weeks ago


Peterborough, New Hampshire, United States Spoonwood Dental Partners Full time
About Spoonwood Dental Partners

We are a leading dental practice committed to providing exceptional oral healthcare services to our patients. With a focus on professionalism, compassion, and innovation, we strive to create positive dental experiences and improve the oral health of our community.

Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our dynamic front office team. As a Patient Care Coordinator, you will play a vital part in scheduling appointments, managing patient records, and ensuring a smooth patient experience.

Key Responsibilities
  • Scheduling and Coordination: Schedule and confirm patient appointments, surgeries, or consultations in a timely and efficient manner.
  • Medical Records Management: Maintain accurate and up-to-date medical records and correspondence files.
  • Front Office Operations: Work cooperatively with team members to ensure efficient front office operations and provide excellent customer service to patients.
  • Communication: Answer phones and direct calls to appropriate staff, and communicate effectively with patients and team members.
Qualifications
  • Education: High school diploma or equivalent.
  • Experience: At least 1 year of customer service experience; dental experience preferred.
  • Skills: Strong communication and computer skills, ability to prioritize tasks and work effectively in a fast-paced environment.
Physical Demands
  • Standing and Sitting: Frequent standing; regular sitting; use of hands to handle items; reaching with hands and arms; talking or hearing.
  • Lifting: Occasionally lift up to 25 pounds; frequently lift up to 10 pounds.

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