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Electronic Messaging Oversight Analyst

2 months ago

Atlanta, Georgia, United States OppenheimerFunds Distributor, Inc Full time

Position Overview

About the Organization
Our goal is to develop exceptional, client-focused technological solutions that enhance competitive positioning, expand our international operations, and provide an investment experience that enriches lives. This objective is supported by innovative and collaborative teams that excel in teamwork and mutual trust, showcasing a diversity of perspectives. Our achievements are attributed to our workforce, which is why we prioritize investing in our talent, fostering continuous education and growth, offering chances to engage with cutting-edge technologies, and creating an environment for exploration.

Our dynamic, OneTech team is on the lookout for individuals who can innovate, function efficiently in an agile setting, question conventional practices, and are motivated to excel.

As an Electronic Communication & Discovery Specialist, your role will involve ensuring that OppenheimerFunds Distributor, Inc adheres to global regulatory standards and internal policies regarding electronic communications. You will be tasked with designing, implementing, testing, and troubleshooting systems and processes that capture, archive, and oversee all types of electronic communications utilized in a business environment, including emails, chats, SMS, social media interactions, voice, and video communications. Additionally, you will leverage tools and features that facilitate the search, review, analysis, and export of electronic communication data for compliance, legal, and audit purposes. Close collaboration with compliance, legal, and audit teams will be essential to support the preservation, collection, and production of electronic communication data in response to regulatory inquiries, investigations, and litigation.

Key Responsibilities
The Electronic Communication & Discovery Specialist will primarily oversee project delivery related to archiving and journaling solutions for electronic communications.

Focus on enhancing the state of archiving, journaling, and monitoring for these solutions. Comprehend the financial services requirements for capturing electronic communications across all applications, including regulatory standards, best practices, and industry trends. Safeguard the confidentiality and integrity of the electronic communication systems, ensuring the security and privacy of electronic communication data while preventing unauthorized access, use, or disclosure. Conduct all electronic communications ethically and professionally, avoiding inappropriate, offensive, or misleading content, as well as conflicts of interest, insider trading, or market manipulation. Adhere to regulatory recordkeeping requirements, including the retention, archiving, and production of electronic communication data in accordance with applicable laws and regulations. Follow organizational policies and procedures, including compliance with approved applications and platforms for electronic communication, reporting any violations or issues, and cooperating with compliance, legal, and audit teams.

Your Contributions Will Include:

Analyzing requirements, designing, building, and testing solutions and enhancements. Taking ownership of project assignments and ensuring successful implementation. Participating in meetings related to new build activities. Engaging with the team and developing a detailed plan for new and ongoing projects. Acting as a coordinator/implementer for assigned project activities. Identifying areas for improvement within the team and driving those initiatives. Assisting in streamlining, simplifying, and enhancing system efficiencies through effective use of technology, creative thinking, and innovation. Contributing to the migration of on-premises applications to cloud-based solutions. Collaborating with other technology teams to deliver top-tier services from a technology infrastructure perspective. Coaching and mentoring the operations team to prepare them for ownership and support of new services. Preparing all necessary documentation and processes to facilitate ongoing support of the systems.

Required Experience:

A minimum of 3 years of experience in electronic communications compliance, archiving, and discovery within the financial services sector. Strong working knowledge of journaling and archiving solutions with a focus on the financial industry. Familiarity with financial services requirements for capturing electronic communications across all applications, including eDiscovery and surveillance solutions. Experience with Enterprise Vault archiving, journaling, and knowledge of discovery and compliance accelerator tools. Proficiency with third-party connectors for capturing various forms of electronic communication, including but not limited to email, chat, and SMS. Knowledge of O365 Security and Compliance Center. A security-minded approach to electronic communications.

Employment Type

Full-time

Worker Classification

Employee

Job Exempt Status

No

Workplace Model

At OppenheimerFunds Distributor, Inc, our workplace model reflects our culture and meets client needs while providing the flexibility valued by our employees. As a full-time employee, compliance with the workplace policy entails collaborating with your direct manager to establish a schedule that includes working in your designated office at least three days a week, with two days working remotely.

Benefits Overview

Our employees are central to our success. OppenheimerFunds Distributor, Inc employees enjoy a comprehensive compensation and benefits package, including:

Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health and wellness benefits Parental leave benefits Employee stock purchase plan

The information provided in this description is intended to convey the general nature and level of work performed by employees in this role. It is not designed to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.

OppenheimerFunds Distributor, Inc's commitment to inclusivity and diversity in the workplace is reflected in our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.