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Wire Transfer Operations Specialist

2 months ago

Blairsville, Georgia, United States United Community Bank Full time
{"Job Title": "Wire Transfer Specialist", "Job Summary": "As a Wire Transfer Specialist at United Community Bank, you will play a critical role in ensuring the smooth operation of wire transfer services. This position requires attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. You will be responsible for monitoring queues, making general ledger entries, and maintaining accurate electronic files for incoming and outgoing funds transfers. Additionally, you will complete necessary documents for all wire transfers to ensure compliance with federal, state, and local regulations.

**Key Responsibilities:**

* Provide efficient, accurate, and high-quality service while maintaining good customer relations both internally and externally
* Monitor queues, make appropriate general ledger entries, and maintain accurate electronic files for incoming and outgoing funds transfers
* Complete necessary documents for all wire transfers to ensure compliance with federal, state, and local regulations
* Originate, verify, and repair domestic, international, and Treasury Management wire transfers on wire system
* Communicate with banking offices to secure proper approvals for wire policy exceptions, overdraft, and out of balance account conditions
* Review wire agreements and perform call back verifications to customers when required
* Provide foreign currency rates to branches, place foreign currency orders
* Investigate, close, and provide error resolution on Consumer International Dodd/Frank transactions
* Balance wire outages on clearing general ledgers each morning and balance against the Fed each evening
* Index Wire Agreements in Director
* Submit Wire Recalls and track progress of returns
* Research inbound transactions to update SWIFT payment tracker
* File SAR referrals and update BSA/SAR Manager on fraudulent wire investigations

**Requirements:**

* High School diploma or equivalent
* Associate Degree preferred, but not required
* Minimum of 1-2 years' work experience in a financial institution or related field preferred
* Ability to work in a dynamic, high monetary risk operations environment governed by established deadlines and regulatory requirements
* Demonstrates an understanding of applicable federal and state banking regulations, as well as, bank policies and procedures
* Possess the ability to understand computer functions and navigate web-based programs
* Possess excellent interpersonal and customer service skills
* The ability to converse clearly and concisely with verbal and written communications
* Must be accurate, detail-oriented, and have the ability to focus on repetitive tasks
* Proficient with Microsoft Office Suite (Outlook, Word, Excel) and general office equipment
* Ability to work in a fast-paced, deadline-driven environment and adapt to changing priorities
* Must be a team player, working with multiple department members
* Possess a team spirit, willing to assist others and cross-train on all functions within the department
* Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

**Work Environment:**

This position is located in the On-Site Blairsville Operations and requires up to 5% travel. The position is a full-time position that may require schedule flexibility to work evenings and weekends as needed. United Community Bank is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

", "Requirements": "High School diploma or equivalent
Associate Degree preferred, but not required
Minimum of 1-2 years' work experience in a financial institution or related field preferred
Ability to work in a dynamic, high monetary risk operations environment governed by established deadlines and regulatory requirements
Demonstrates an understanding of applicable federal and state banking regulations, as well as, bank policies and procedures
Possess the ability to understand computer functions and navigate web-based programs
Possess excellent interpersonal and customer service skills
The ability to converse clearly and concisely with verbal and written communications
Must be accurate, detail-oriented, and have the ability to focus on repetitive tasks
Proficient with Microsoft Office Suite (Outlook, Word, Excel) and general office equipment
Ability to work in a fast-paced, deadline-driven environment and adapt to changing priorities
Must be a team player, working with multiple department members
Possess a team spirit, willing to assist others and cross-train on all functions within the department
Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

", "Work Environment": "On-Site Blairsville Operations
Up to 5% travel
Full-time position
Schedule flexibility to work evenings and weekends as needed
United Community Bank is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

"}