Slot Attendant

2 months ago


Robinsonville, Mississippi, United States Penn National Gaming Full time
Job Summary

We are seeking a highly motivated and detail-oriented Slot Attendant to join our team at Penn National Gaming. As a Slot Attendant, you will play a critical role in ensuring the smooth operation of our slot machines and providing exceptional customer service to our guests.

Key Responsibilities
  • Verify jackpots and accurately complete necessary paperwork
  • Provide excellent customer service and resolve minor customer disputes in a professional and courteous manner
  • Perform routine maintenance and minor repairs to slot machines to ensure optimal performance
  • Ensure the safety and security of all guests and employees by following company protocols and procedures
  • Utilize various tools and equipment, including screwdrivers and hand-held radios, to perform job duties
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong communication and problem-solving skills