Slot Attendant
2 months ago
Robinsonville, Mississippi, United States
Penn National Gaming
Full time
Job SummaryWe are seeking a highly motivated and detail-oriented Slot Attendant to join our team at Penn National Gaming. As a Slot Attendant, you will play a critical role in ensuring the smooth operation of our slot machines and providing exceptional customer service to our guests.
Key Responsibilities- Verify jackpots and accurately complete necessary paperwork
- Provide excellent customer service and resolve minor customer disputes in a professional and courteous manner
- Perform routine maintenance and minor repairs to slot machines to ensure optimal performance
- Ensure the safety and security of all guests and employees by following company protocols and procedures
- Utilize various tools and equipment, including screwdrivers and hand-held radios, to perform job duties
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and multitask with ease
- Strong communication and problem-solving skills