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Customer Service Representative

2 months ago

Scottsville, Kentucky, United States Emerald Technologies Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative in our back office. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Process and manage customer orders
  • Prepare and deliver offers to customers
  • Provide customer support and consultation
  • Verify and create invoices
  • Handle customer complaints and concerns
  • Maintain accurate and up-to-date master data and documentation
  • Manage personnel data and perform general administrative tasks
Requirements
  • Completed commercial vocational training
  • Strong customer service and communication skills
  • Good organizational and time management skills
  • Flexibility and ability to work independently
  • Proficient in MS Office applications
  • Knowledge of SAP is an asset
What We Offer
  • A permanent contract with a reputable employer
  • Above-average remuneration package
  • Competitive benefits and holiday entitlement