Pet Care Operations Manager

2 months ago


Colchester, Illinois, United States Destination Pet LLC Full time
Job Overview

We are seeking an exceptional Pet Care Operations Manager to lead our team at Gagnon's Pet Resort, a premier pet care destination. As a key member of our management team, you will be responsible for driving operational excellence, ensuring exceptional customer service, and fostering a positive work environment.

About the Role

This is a challenging and rewarding opportunity for a seasoned professional with a passion for delivering outstanding results in a fast-paced environment. The successful candidate will have a strong background in managing teams, overseeing daily operations, and driving business growth through innovation and collaboration.

Key Responsibilities
  • Operations Management: Oversee all aspects of pet care services, including staff management, scheduling, and resource allocation.
  • Customer Service: Ensure exceptional customer experience through personal contact, associate training, and resolution of customer complaints.
  • Team Leadership: Collaborate with Destination Pet Support Staff on regular basis, ensure cohesiveness of all aspects of pet care services, and cross-train staff as needed.
  • Staff Management: Recruit, hire, motivate, train, promote, counsel, and terminate staff members when necessary.
  • Payroll and Compliance: Manage center payroll, ensure timely approval, and maintain compliance with federal and local labor laws (OSHA, EEOC, ADA, Fair Labor Practices).
  • Safety and Security: Conduct safety training, enforce safe-handling rules, and comply with all safety-related policies.
  • Performance Reviews: Prepare and deliver annual performance reviews to team members on a timely basis.
  • Community Engagement: Attend community events, partner with local businesses, and promote Destination Pet services.
Requirements and Qualifications
  • Education and Experience: BS/BA preferred, 5+ years in full P&L management responsibility, preferably in hospitality, service, or retail environments.
  • Skills and Abilities: Strong people management, problem-solving, communication, and analytical skills. Proficient in Microsoft Office Suite and database applications.
  • Physical Demands: Must be able to work evenings, weekends, and holidays. Frequent lifting of 40 pounds, standing, walking, and climbing stairs required.
Benefits and Perks
  • Salary: $55,000 per year.
  • Health and Wellness: Comprehensive health, vision, dental, and long-term disability insurance.
  • Professional Growth: Opportunity to grow your career with a network of like-minded professionals.
  • Work-Life Balance: Generous paid time off and flexible scheduling.
Reporting Structure

Reports to District Director.


  • Wound Care Specialist

    3 weeks ago


    Colchester, Illinois, United States Integrated Wound Care Full time

    Company Overview:Integrated Wound Care is a specialized healthcare provider dedicated to delivering high-quality wound care services to long-term care, skilled nursing, and rehabilitation facilities. Our team of experts strives to provide exceptional patient care while promoting optimal wound healing outcomes.Estimated Salary Range:$150-$200 per hourJob...

  • Wound Care Specialist

    3 weeks ago


    Colchester, Illinois, United States Integrated Wound Care Full time

    About Integrated Wound CareWe are a company that develops and provides quality wound care to skilled nursing, long-term care, and rehabilitation facilities. Our mission is to establish services that surpass clinical standards in wound healing while administering the care with efficiencies in costs and services.Estimated Salary: $150-$200 per hourAbout the...


  • Colchester, Illinois, United States Central Stone Full time

    At Central Stone Company, we are seeking an experienced Haul Truck Driver to join our team at our Carthage, IL location. This is a full-time position that will support our production cycle.About UsWe are a leading supplier of aggregate materials and have a strong commitment to safety and environmental responsibility.This role will involve operating heavy...


  • Colchester, Illinois, United States Town of Colchester Full time

    Job OverviewWe are seeking a highly skilled and experienced Director of Financial Operations to join our team at the Town of Colchester. The successful candidate will have a strong background in public finance, accounting, and budgeting, with excellent analytical and communication skills.Key Responsibilities:Develop and implement financial plans and...


  • Colchester, Illinois, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with an exciting opportunity for a Physical Therapist. This position is available in Vermont, offering the chance to work with a reputable facility and gain valuable experience.About the CompanyWe are a passionate and dedicated team that provides a worry-free travel experience. Our mission is to help...


  • Colchester, Illinois, United States Novella Infusion Full time

    Job DescriptionWe are seeking a skilled and compassionate Nurse Practitioner to join our team at Novella Infusion's state-of-the-art infusion center in Burlington, VT.About the Role:This is an exciting opportunity for a healthcare professional to make a real difference in the lives of patients. As a Nurse Practitioner at Novella Infusion, you will oversee...


  • Colchester, Illinois, United States OneStaff Medical Full time

    At OneStaff Medical, we're dedicated to providing top-notch care and support for our traveling professionals.We're seeking a skilled Travel Physical Therapist to join our team. As a member of our community, you'll enjoy competitive pay, comprehensive benefits, and unparalleled support throughout your assignment.Salary: $140,000 per year (based on 40...


  • Colchester, Illinois, United States Sharp Nursing Medical Staffing Full time

    About the Position:Sharp Nursing Medical Staffing is seeking a skilled Physical Therapist for a travel job in Vermont.Job Description and Requirements:Specialty: Physical TherapyDiscipline: TherapyStart Date: To be determined by the employerDuration: 13 weeksHours: 40 hours per weekShift: 8 hoursEmployment Type: TravelThe ideal candidate will possess a...


  • Colchester, Illinois, United States PRIDE Health Full time

    At PRIDE Health, we are seeking a dedicated Travel Physical Therapist to join our team for a 16-week assignment in Colchester, VT. This exciting opportunity offers a chance to work with a leading healthcare organization and contribute to the well-being of patients in a dynamic environment.About the RoleWe are looking for an experienced Physical Therapist to...


  • Colchester, Illinois, United States CENTRAL STONE COMPANY Full time

    Responsibilities:The Plant Operator/Maintenance specialist will be responsible for the following:Ensuring the smooth operation of heavy equipment and production areasMaintaining a safe working environment and adhering to all company policies and regulationsPerforming preventive maintenance and pre-shift inspections; repairing and/or cleaning equipment as...


  • Colchester, Illinois, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

    Key ResponsibilitiesReceive inbound parts through our dealer business system, ensuring accurate processing and documentation.Assist in counting physical inventory and maintaining precise records, contributing to our warehouse's efficient operation.Pick outgoing shipments from inventory, adhering to Paccar standards for packaging and handling.Carefully...


  • Colchester, Illinois, United States Polhemus Full time

    Electronics Production RolePolhemus is looking for an experienced Electronics Production Specialist to contribute to our success. With 55 years of experience in 3D motion tracking, we serve diverse international clients across various sectors.Salary Estimate: $50,000 - $70,000 per year.Duties and Responsibilities:Collaborate with colleagues to assemble...


  • Colchester, Illinois, United States Polhemus Full time

    Assembly and Manufacturing PositionPolhemus seeks a skilled Assembly and Manufacturing Expert to enhance our production capabilities. For over 55 years, we have delivered innovative solutions to international clients across multiple industries.Annual Salary Range: $55,000 - $75,000.Main Responsibilities:Assemble entire products or components as part of a...


  • Colchester, Illinois, United States Aureus Medical Group Full time

    We are seeking a highly skilled and compassionate physical therapist to join our team in Vermont for a 20-week assignment. This home health setting offers the opportunity to work with adult patients, ranging from 30 to 100 years old, who require therapy services due to various medical conditions such as cardiac, pulmonary, diabetes, wound care, post-surgery,...


  • Colchester, Illinois, United States The Doc Hunters Full time

    Practice Dentistry with Passion and PurposeWe are seeking a skilled and dedicated dentist to join our team at Bedi Dental Group in Colchester, VT. This is an exceptional opportunity to build a long-term career in a growing community where you can make a real difference in the lives of your patients.About UsBedi Dental Group is a forward-thinking dental...


  • Colchester, Illinois, United States Knowbility Recruiting Full time

    Experienced General Dentist WantedWe are seeking a skilled and dedicated General Dentist to join our team in Colchester, Vermont. As a valued member of our practice, you will enjoy full clinical autonomy while receiving comprehensive operational, non-clinical, and marketing support.About the RoleThis is an exciting opportunity for a General Dentist to work...


  • Colchester, Illinois, United States AHS Staffing Full time

    Job Title: Mobile Therapy Professional - Vermont AssignmentAHS Staffing is seeking a skilled travel Physical Therapist for a rewarding 15-week assignment in Colchester, VT. As a vital member of our healthcare team, you will provide expert therapy services to patients and contribute to the success of our clients.About AHS StaffingAHS Staffing is committed to...


  • Colchester, Illinois, United States The Doc Hunters Full time

    Prosthodontist Job OpportunityWe are seeking a skilled Prosthodontist to join our team in Colchester, VT. If you are passionate about delivering high-quality dental care and building long-term relationships with patients, we encourage you to apply.About UsThe Doc Hunters is a dynamic dental practice dedicated to providing exceptional patient care and...


  • Colchester, Illinois, United States Magnet Medical Full time

    Magnet Medical seeks a skilled Physiotherapist to join their team in Vermont for a 16-week assignment.Job Description:A Physiotherapist (PT) is a healthcare professional who evaluates, diagnoses, and treats individuals with physical impairments or disabilities. PTs help patients restore mobility, manage pain, and improve their quality of life through...


  • Colchester, Illinois, United States Knowbility Recruiting Full time

    Knowbility Recruiting is proud to present an exceptional opportunity for a skilled prosthodontist to join our esteemed network in the picturesque town of Colchester, Vermont. As a seasoned professional, you will have the chance to elevate your career by working with a well-established group.Earning Potential:We offer a lucrative earning potential based on a...