Security Systems Specialist

1 day ago

Sunnyvale, California, United States Securitas Security Services USA, Inc. Full time
Job Title: Security Systems Specialist

Securitas Security Services USA, Inc. is a global leader in providing security solutions that protect businesses' most critical assets. We are seeking a highly trained and experienced Security Systems Specialist to join our team.

The ideal candidate will be responsible for the installation, maintenance, and troubleshooting of security systems, ensuring that our client's security infrastructure operates smoothly and efficiently. This role is critical in ensuring that our client's security systems, including access control, alarm systems, and other connected security devices, are fully operational.

Key Responsibilities:
  • System Onboarding: Program and commission devices, ensure proper software installation and updates, and work with GNS on IP assignment, security VLAN setup, and testing.
  • System Administration: Manage user roles, setup, and basic data requests, conduct system audits, and adjust system features as needed.
  • System Maintenance: Perform firmware and software updates, patch management, and hardware upgrades, manage password updates and system backups, and ensure proper verification and support.
  • Troubleshooting: Diagnose and resolve issues related to access control, video systems, and databases, provide technical support and documentation for system-related problems.
  • Life Cycle Support: Oversee device replacement, cost planning, decommissioning, and device wiping.
Competencies:
  • Strong problem-solving and troubleshooting skills.
  • Excellent planning, organizing, and project management abilities.
  • Exceptional written and verbal communication skills.
  • Ability to work autonomously and handle emergency situations with sound judgment.
  • Ability to interact effectively across diverse cultures and team environments.
  • Strong attention to detail, customer focus, and results-oriented approach.
Education/Experience:
  • Associate's or Bachelor's Degree preferred.
  • Minimum of 7 years of experience in electronic security.
  • Certified in access control and CCTV systems; knowledge of Lenel and Milestone is a plus.
  • Experience with card access security systems, IT principles, and safety systems.
  • Proficient with Microsoft Office and other related software.
Benefits:

Depending on experience, Securitas will offer a starting salary of $70K to $90k, in addition to a full benefit package that includes:

  • Medical, dental, vision, and Life insurance.
  • 10 days' vacation accrued, 4 floating holidays, and 6 sick days.
  • 401k.
  • Opportunity to work in a globally respected organization with a supportive team culture.
  • Access to client benefits such as restaurant, gym, and learning resources.

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