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Asset Protection Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Asset Protection Detective to join our team at Macy's. As an Asset Protection Detective, you will play a critical role in protecting our company assets and maintaining a safe and secure shopping environment for our customers.
Key Responsibilities- Use surveillance techniques to identify and apprehend individuals who shoplift and dishonest employees
- Understand and leverage de-escalation tools to provide a safe and secure environment for customers and colleagues
- Recover stolen merchandise and research to provide statements and evidence to support investigations
- Prepare reports on theft incidents, investigations, and audits, and maintain strict compliance with the law and company policies
- Build and maintain partnerships with store colleagues and outside groups, such as law enforcement
- Testify in court for criminal and civil cases, and train colleagues on protocols to help protect company assets
- Respond to alarm conditions and work on special assignments, and facilitate first aid for customers and colleagues
- Focused on upholding Macy's dedication to diversity, inclusion, and respect
- Flexible availability, including days, evenings, weekends, and holidays, with regular attendance and punctuality
- A resourceful self-starter who can adapt quickly to changing priorities
- Ability to communicate and share information with diverse groups of customers and peers
- Enjoy working as part of a team, as well as independently
- Obtain and maintain required licenses, trainings, and certifications
- High School Diploma or equivalent
Macy's is a leading retail company that is committed to creating exciting and memorable experiences for every customer. We offer a range of opportunities in sales, merchandise, operations, customer service, warehouse, marketing, and other areas, allowing you to express your creativity and commitment to excellence, grow your career, and make a difference to your colleagues and customers.
