Food Service Associate

1 week ago


Rockville, Maryland, United States Sage Hospitality Full time
Job Title: Food Service Associate

We are seeking a highly motivated and customer-focused Food Service Associate to join our team at Sage Restaurant Concepts. As a Food Service Associate, you will be responsible for providing exceptional food and beverage service to our guests, ensuring a memorable dining experience.

Responsibilities:
  • Take food and drink orders from guests, serving the orders and accommodating special needs/requests.
  • Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant.
  • Complete all restocking and cleaning duties, performing opening and closing sidework as instructed.
  • Maintain cleanliness standards in the restaurant, waitstation, and kitchen service area.
  • Control allocated guest checks, following established check-use procedures and legibly documenting all required information.
  • Respond to customer inquiries and comments in person and on phone, providing timely and knowledgeable information.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful, and courteous demeanor at all times.
Qualifications:
  • High school education or equivalent.
  • Previous experience in a similar position of 3 months or longer.
  • Basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations.
  • Standard cash-handling procedures.
  • Fluent in oral and written English.
Benefits:
  • Hotel Room and Restaurant Discounts.
  • 401(k) with a company match after 60 days of employment.


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