Guest Services Ambassador

1 week ago


Leander, Texas, United States AEG Full time
Overview

The Guest Services Staff plays a vital role at our facility, ensuring that guests receive exceptional service and support. As a key member of our team, you will be responsible for providing information about the facility, responding to inquiries, and performing various administrative tasks.

Job Description
  • Provide detailed information about the facility's services, facilities, programs, and events to guests.
  • Answer questions and respond to inquiries in person, over the phone, and via email.
  • Operate computerized public information and reservation systems accurately and efficiently.
  • Collect fees and record transactions in our software system.
  • Perform a variety of office clerical support activities, including answering phones and responding to customer inquiries.
  • Keep supervisors and other staff members informed of problems or issues that arise.
Requirements and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule based on events, including nights, weekends, and holidays as needed.
  • Basic computer skills, including proficiency in software applications and operating systems.
Compensation and Benefits

We offer a competitive hourly rate between $12 and $18 per hour, depending on experience. Additionally, we provide benefits for part-time employees, including 401(k) savings plan and matching contributions.



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