Customer Service Representative
4 weeks ago
Job Description
As a Customer Service Representative at Butler America Aerospace, you will be responsible for providing exceptional customer service and support to our clients. This role involves answering incoming calls, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Enter accurate ordering information into our company system
Requirements:
- High school diploma or equivalent
- Ability to type 40wpm
- Strong verbal and written communication skills
- Proficiency in Microsoft Office tools
Benefits:
- 401K plan
- Medical, dental, and vision insurance
- Sick time as applicable to state law
Butler America Aerospace is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
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