Telehealth Nurse Specialist
1 week ago
At Bon Secours Mercy Health, we strive for excellence in healthcare quality, safety, and efficiency. Our goal is to provide high-quality care while minimizing costs.
The Telehealth Nurse Specialist will work as part of a multidisciplinary team to deliver telephonic triage services to patients. This role requires excellent communication skills, critical thinking, and the ability to make informed decisions quickly.
Key Responsibilities:
- Provide telephonic triage services to patients, using established workflows and protocols to determine the most appropriate level of care needed.
- Collaborate with customers to reduce readmissions, enhance chronic disease management, manage health risks, and report injuries.
- Accurately document patient information in the Electronic Medical Record (EMR) according to best practices, guidelines, or workflows.
- Participate in virtual monitoring and subsequent reporting, escalating concerns to support services as necessary.
Requirements:
- RN license required in applicable state(s); multistate/compact RN licensure preferred.
- 1 year of acute care nursing experience required; triage experience preferred.
- ADN or diploma in nursing required; BSN preferred.
Benefits:
- Average salary range: $65,000 - $80,000 per year, based on location and experience.
- Comprehensive medical, dental, and vision plans.
- Paid time off and educational assistance.
We are an equal opportunity employer and welcome applications from diverse candidates.
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