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ERP Business Systems Analyst
2 months ago
Title: ERP Business Systems Analyst
Location: Hybrid
Duration: Permanent
Job Overview:
We are looking for a dedicated and experienced Business Systems Analyst with expertise in ERP systems, particularly within the manufacturing sector, to join our innovative team at On-Demand Group. The ideal candidate will be instrumental in evaluating and enhancing our technical systems, ensuring optimal performance, and providing support to our users.
Key Responsibilities:
- Collaborative Leadership: Uphold the company’s mission and core values, fostering a collaborative environment that prioritizes safety and well-being.
- Manufacturing Systems Evaluation: Analyze current manufacturing IT systems and workflows to pinpoint opportunities for enhancement and optimization.
- User Support: Deliver prompt and effective technical assistance to users, resolving software and integration challenges while identifying root causes and proposing actionable solutions.
- Requirements Analysis: Engage with stakeholders and business users to collect and document requirements for system upgrades or new technology initiatives.
- Technical Specification Development: Create detailed technical specifications and system design documents, coordinating with development teams for successful implementation.
- Testing and Quality Control: Plan and oversee testing processes, including functional and performance testing, to ensure system reliability and security.
- Change Management: Facilitate the rollout of system changes and upgrades, working with stakeholders to ensure effective user training and communication.
- Documentation and Knowledge Management: Maintain comprehensive documentation of technical processes and system configurations, contributing to knowledge-sharing initiatives.
- Continuous Improvement: Stay informed about industry trends and best practices, actively seeking opportunities for process enhancements and innovation.
- Project Leadership: Guide projects from conception to completion, ensuring alignment with organizational objectives and mentoring junior team members.
Qualifications:
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.
Experience:
- A minimum of ten years of experience in a Business Analyst role, particularly in manufacturing.
- Proficient in SQL databases and queries.
Skills:
- Strong understanding of IT systems and technologies.
- Expertise in system analysis, requirements gathering, and solution design.
- Excellent problem-solving and analytical abilities, especially in relation to ERP systems.
- Outstanding communication and interpersonal skills for effective collaboration.
- Proficient presentation and training capabilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Attention to detail and commitment to high-quality deliverables.
- Willingness to travel as necessary.