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Parts Specialist

2 months ago

Arlington, Virginia, United States Integrity Staffing Solutions Full time
Job Title: Parts Specialist

We are seeking a highly organized and detail-oriented Parts Specialist to join our team at Integrity Staffing Solutions. As a Parts Specialist, you will be responsible for positively interacting with customers about products and services, acquiring part numbers, and executing direct-ship orders.

Key Responsibilities:
  • Provide exceptional customer service and respond to inquiries in a timely and professional manner.
  • Acquire part numbers and source unknown part numbers through provided manuals and/or catalogs.
  • Assist customer requests, identify needs, and transact customer orders upon confirmation and according to payment terms.
  • Execute direct-ship orders via purchase order system and workflow process.
  • Track shipments, follow-up as needed, and notify customers of shipment status.
Requirements:
  • High School Diploma required; associate degree preferred.
  • 2 years minimum experience in customer service environment.
  • Parts experience and mechanical aptitude preferred.
  • Must be highly organized and detail-oriented, preparing and maintaining accurate records.
  • Must be proficient in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
Work Environment:

This is a fast-paced environment, working in a combination of office and warehouse settings. The ideal candidate must be able to lift up to 60 pounds and work under moderate supervision using standardized practices and/or methods.