Storage Facility Director
3 days ago
**Job Overview:**
We are seeking a highly motivated and organized individual to fill the role of Store Manager at Urban Self Storage, Inc.
Responsibilities:
- Lead day-to-day operations of our self storage facility
- Maintain a clean, safe, and well-maintained property (e.g., perform tasks such as sweeping, dusting, mopping, trash pickup, replacing light bulbs, and ensuring all aspects of the facility are in working order)
- Organize and delegate tasks to team members
- Collaborate with vendors to meet deadlines and complete repairs and/or improvements
- Develop relationships within local apartment communities and businesses to drive referral programs
- Manage customer accounts, including delinquency actions
- Tour storage spaces and assist customers throughout the rental process
- Maintain timely email and phone correspondence
- Manage daily deposits and cash counts, including petty cash
- Identify areas for improvement and propose effective solutions
- Work collaboratively as a team player with a positive attitude
- Provide excellent customer service during every interaction
- Meet assigned Key Performance Indicators (KPIs) to achieve budget requirements, occupancy, and rental goals
- Work closely with the Team Leader to meet objectives and accomplish tasks to enhance overall operations
Requirements:
- Possess positive energy with a customer-focused approach
- Demonstrate strong attention to detail and problem-solving skills
- Exhibit excellent communication and teamwork abilities
- Be able to work weekends and/or holidays
- Show proficiency in computer functions and mobile applications (e.g., Microsoft Office, Outlook, Gmail, Google Sheets, search engines, App Store)
- Possess a personal vehicle and valid driver's license
- Have management experience
- Demonstrate great listening skills and ability to take direction
- Achieve action items and goals set by team leaders
Compensation and Benefits:
- $20-$22 per hour
- Generous monthly commissions
- Additonal bonus opportunities
- Industry-leading medical, dental, and vision benefits
- $1,000 employer-provided HRA
- Paid sick leave and vacation
- Independent work environment
- Mileage reimbursement
- Education and training programs
- Opportunities for growth and development
- $15,000 employer-paid life insurance policy
- Employer-provided branded apparel
- Supportive work environment
- Employer-provided storage space
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