Customer Experience Representative

5 days ago


Newberry, South Carolina, United States Bostics New Beginning Financial Services LLC Full time
Job Overview

Bostics New Beginning Financial Services LLC is a dynamic organization seeking a skilled Customer Experience Representative to join our team.

Salary and Benefits

The estimated annual salary for this position is $45,000-$60,000, depending on experience and qualifications.

Job Description

We are looking for an exceptional individual to provide top-notch customer service, resolve technical issues, and exceed customer expectations. Key responsibilities include:

  • Handling customer inquiries and complaints in a professional and empathetic manner
  • Providing accurate product information and resolving technical issues efficiently
  • Troubleshooting and resolving product concerns through effective communication and problem-solving skills
  • Documenting and updating customer records based on interactions
  • Maintaining a comprehensive knowledge base of our products and services

Additional responsibilities may include:

  • Prioritizing tasks to meet customer needs and deadlines
  • Developing and maintaining relationships with customers through excellent communication and interpersonal skills
  • Staying up-to-date with industry trends and developments to enhance customer experience
Required Skills and Qualifications

To be successful in this role, you will need:

  • Previous experience in customer-facing roles, sales, or related fields
  • Excellent written and verbal communication skills, with the ability to build rapport with clients
  • Ability to prioritize tasks, multitask, and work in a fast-paced environment
  • A positive and professional demeanor, with a passion for delivering exceptional customer experiences
Why Choose Bostics New Beginning Financial Services LLC?

We offer a supportive and collaborative work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and results-driven individual who excels in customer-focused roles, we encourage you to apply.



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