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Custom Framing Team Member

1 month ago

Lakeland, Florida, United States Michaels Stores Full time
Job Summary

We are seeking a skilled Custom Framing Team Member to join our team at Michaels Stores. As a key member of our framing team, you will be responsible for creating memorable framing solutions for our customers while building strong relationships with them.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Execute Company policies and standards, including delivering sales and production results.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Deliver friendly customer service, help customers shop, and provide a well-merchandised and in-stock store for the customer to shop.
  • Follow Standard Operating Procedures (SOPs) and Company programs, including shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, and promote commitment to the organization's vision and values.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni channel processes.
Requirements
  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
  • Preferred: Retail experience, experience selling products and/or services to customers.
Work Environment

Public retail store setting, taking care of our customers. All public areas are climate-controlled. Some stock rooms may not be climate-controlled. Some outdoor work if assigned to retrieve shopping carts or while unloading trucks. Frame shop contains glass cutter and heat press. Work hours include nights, weekends, and early mornings.