Quality Assurance Specialist
2 days ago
**About the Role:**
We are seeking a highly skilled Quality Assurance Specialist to join our team in Duluth, GA. As a key member of our quality department, you will be responsible for ensuring the highest standards of quality in our products.
The successful candidate will have a strong background in electrical engineering and excellent analytical skills. They will be able to work effectively with cross-functional teams, communicate complex technical information to non-technical stakeholders, and drive continuous improvement initiatives.
The estimated salary for this role is $120,000 per year, based on national averages and industry standards.
Responsibilities:
- Coordinate quality activities and interface between customers and factories
- Plan and coordinate implementation of coverage, containment, and corrective actions
- Serve as liaison to internal Service team, Sales teams, and manufacturing location quality teams
- Lead cross-functional problem-solving teams focused on root cause analysis and sustainable corrective actions
- Mentor plant quality resources on problem-solving methodologies and other quality techniques
- Participate in regular customer reviews by preparing and presenting status updates on open issues
- Collaborate with factory to create corrective action reports (8D) for customers
- Establish short- and medium-term goals for Quality area identifying actions, deadlines, and strategies to minimize impact of quality issues
- Keep policies and procedures updated and in line with Quality guidelines provided by parent company
- Create working procedures for inspections with pass/fail criteria
- Conduct statistical studies to evaluate product and process performance using 6 Sigma and Lean Manufacturing
Requirements:
- Bachelor's degree in electrical engineering or related field
- 3+ years of relevant engineering experience
- Excellent communication skills written, verbal, and presentation skills with effective technical writing skills
- Knowledge of schematics, drawings, and service manuals
- Robust product and troubleshooting knowledge
- Technical understanding of electrical power systems and electrical power distribution/circuit protection products
- High-energy, results-oriented, self-reliant, team player who can positively collaborate across different business departments and cultures
- Ability to manage challenging situations with calm and professional demeanor
- Advanced level of MS Excel
- Advanced level of SAP
- Use of diagnostic tools and equipment
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