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Pet Care Specialist
2 months ago
At Petco, we're passionate about improving the lives of pets, pet parents, and our planet. As a category-defining health and wellness company, we're dedicated to providing a wide range of products and services that cater to the unique needs of pets and their owners.
Job SummaryWe're seeking a highly motivated and customer-focused Pet Care Specialist to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service, promoting our products, and driving sales growth.
Key Responsibilities- Provide a great experience for guests by engaging with them, utilizing your acquired skills and training.
- Assist guests in selecting and recommending merchandise and services that meet their needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Process register transactions and create a positive experience for each guest.
- Generate future business through a deep understanding of guests and their pets, and connection to our digital platforms.
- Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
- Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
- Complete and apply training programs to maintain a high level of expertise in your role.
- Adhere to established operational guidelines, policies, and procedures.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Complete other duties and special projects as assigned.
- Minimum of one year of sales experience required.
- High level of knowledge of pet nutrition and aptitude for sales techniques.
- Professional appearance and demeanor.
- Keen and genuine interest in animals and their care.
- Good interpersonal and verbal communication skills.
- Prior pet nutrition experience and working with and/or caring for pets recommended.
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise, and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment.
CompensationThe pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$17.50 - $26.00
