Pharmacy Assistant

19 hours ago


Sterling Heights, Michigan, United States Kaiser Permanente Full time
Job Summary:

Under the supervision of a pharmacist, this role supports the pharmacy department's workflow by greeting patients, stocking supplies and pharmaceuticals, and operating cash control systems.

Key Responsibilities:
  • Greet members in a courteous and caring manner.
  • Answer telephone calls consistently with service standards, requesting pharmacist intervention when necessary.
  • Assist members by informing them of the status of their prescription in the filling process and answering basic benefit questions.
  • File filled prescriptions in pick-up bins, remove not picked up medications, and process them accordingly.
  • Sort and file prescription hard copies in a readily retrievable format.
  • Protect the confidentiality of patients' medical and drug profiles from other members and personnel.
  • Receive payment for prescriptions and over-the-counter medication and supply sales.
  • Operate the cash register and issue receipts.
  • Enter payment claims for third-party cardholders when necessary.
  • Balance cash register drawers and prepare bank deposits.
  • Keep pharmacy work areas clean and well-stocked with supplies.
  • Assist in restocking drugs and medicines on pharmacy shelves.
  • Assist in shipping, handling, invoicing, and delivering medications and supplies to medical facility departments, interdepartmental pharmacies, or to patients.
  • Perform other related duties as directed.
Requirements:
  • Experience: Not Required
  • Education: High School Diploma or General Education Development (GED) Required
  • License, Certification, Registration: Not Required
Additional Requirements:
  • Compliance with all state board of pharmacy rules and licensing requirements where applicable.
  • Bending, lifting, stretching, repetitive hand and wrist motions.
  • Ability to communicate effectively with members and coworkers.
  • Ability to operate a cash register.
  • Basic keyboarding skills.
  • Basic arithmetic skills.
  • Ability to solve problems.
Preferred Qualifications:
  • Eligibility to enroll in formal pharmacy technician training, if desired.

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