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Population Health Specialist
2 months ago
Job Summary:
The North Colorado Health Alliance is seeking a skilled Healthcare Manager to join our team. As a key member of our organization, you will play a critical role in coordinating care and connecting individuals to valuable resources in the community.
Key Responsibilities:
- Collaborate with local healthcare providers, community agencies, and members to coordinate care and improve health outcomes.
- Conduct needs assessments and develop person-centered care plans to address the unique needs of each individual.
- Assist members in scheduling appointments, follow-up care, referrals, and medication refills.
- Attend member appointments with providers and community resources as needed.
- Participate in health promotion and education activities for members.
- Establish collaboration and communication among all responsible parties of an individual member's multidisciplinary healthcare team.
- Work in conjunction with various providers to develop interventions as needed.
- Optimize member and family self-management through education, community resources, and support.
- Review and reduce duplication of services for members.
- Enter all documentation, contacts, and assessments into multiple databases.
- Timely responsiveness to requests and communications.
- Understand, communicate, and facilitate member complaints, grievances, and appeal processes.
- Regular case review with supervisor.
- Maintain strict confidentiality of member records and communications.
Requirements:
- High School Graduate or GED required.
- Valid Colorado Driver License and Insurance required.
- Strong decision-making skills, cultural competence, and critical thinking skills.
- Excellent verbal communication skills and ability to work independently in a busy office environment.
- Ability to manage stressful situations and utilize positive problem-solving skills.
- Computer skills, including Microsoft Office and state-administered data collection systems.
- Experience working with Medicaid and Medicare, and partnering with local and regional health and human service resources.
- Clinical skills, including effectively engaging with multicultural populations and addressing various medical, behavioral health, and social issues.
Work Environment:
The North Colorado Health Alliance is a dynamic and collaborative work environment. As a Healthcare Manager, you will work in a fast-paced office setting, interacting with diverse stakeholders, including members, providers, and community resources.
Why Join Our Team:
The North Colorado Health Alliance is committed to creating a healthy population with 100% access to quality service and care at a sustainable cost. As a Healthcare Manager, you will have the opportunity to make a meaningful impact on the lives of individuals and families in our community.
