Client Experience Manager
1 week ago
This position requires strong analytical skills, excellent communication abilities, and attention to detail. You will work closely with cross-functional teams to implement best practices and foster a culture of continuous improvement in quality assurance across the organization.
Your responsibilities will include conducting role-playing exercises, call coaching, and other training activities to support and enhance team members' performance and adherence to quality standards. You will also analyze data and client feedback to identify areas for improvement and propose actionable solutions to enhance overall quality and service delivery.
In addition, you will ensure guidelines and processes are being followed and make recommendations for improvement. You will address and discuss issues and proposed solutions with leaders and document quality assurance activities and create audit reports.
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Remote-Manager, Client Services Management
3 weeks ago
Hamtramck, Michigan, United States AireSpring Full timeFounded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. As the trusted provider to over 22,000...
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Client Support and Logistics Manager
3 days ago
Hamtramck, Michigan, United States beBee Careers Full timeRole SummaryThis role offers an exciting opportunity to combine your passion for logistics and customer service in a single position. As a Shipping & Logistics Lead, you will oversee daily shipping operations, manage logistics workflows, and serve as a point of contact for customer inquiries.About the RoleOversight of daily shipping operations, ensuring...
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Site Manager
1 week ago
Hamtramck, Michigan, United States Malace|HR Full timeMalaceHR is seeking an Site Manager for a direct hire position at an automotive facility in Hamtramck, MI. Ideal candidate with have previous Operations/Facility/Maintenance Manager experience in a Facility Management environment. QUALIFICATIONS Experience in maintenance trades (heating, ventilation, and air-conditioning (HVAC), plumbing, electrical)...
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Sr. Tax Manager
4 weeks ago
Hamtramck, Michigan, United States Intelligent Staffing Full timeThe Senior Tax Manager role will be responsible for primary management of client relationships by formulating and implementing advice and keeping individuals and businesses compliant with various tax regulations. They will be responsible for ensuring project deadlines are being met for their clients as well as assisting the Director of Taxation and Firm...
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Tax Manager
1 week ago
Hamtramck, Michigan, United States Solid Rock Recruiting LLC Full timeTax Manager - Path to Partnership (Confidential - Detroit, MI) Big Firm Clients. Small Firm Culture. Real Opportunity. We're working with a well-established and growing CPA firm in Detroit, MI, that's looking to add an experienced Tax Manager to their team. This is a full-time, on-site role offering the best of both worlds: the sophistication of serving...
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Senior Manager of Tax Operations
2 weeks ago
Hamtramck, Michigan, United States Emerald Resource Group Full timeJob Title: Senior Manager, Real Estate Tax ServicesAbout UsWe are a leading provider of tax services to real estate clients. Our team of experts is dedicated to delivering exceptional results and building long-term relationships with our clients.As a Senior Manager in our Real Estate Tax Services group, you will play a key role in overseeing client...
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Customer Success Manager
3 weeks ago
Hamtramck, Michigan, United States Competitive Wedge Full timeTitle: Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible) Compensation Package: Competitive salary, Bonus incentive program, Car allowance, Company phone, Medical, Dental, Vision, Life insurance, 401K. Position Overview...
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Case Manager
4 weeks ago
Hamtramck, Michigan, United States The Salvation Army in the Midwest Full timeThe Case Manager provides relational support to low-income clients working towards accomplishing their goals and family sufficiency. This role offers encouragement and resources to clients and is responsible to track and document the case status. Ess Case Manager, Manager, Business Services, Program, Client
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Case Manager
2 weeks ago
Hamtramck, Michigan, United States The Salvation Army Great Lakes Division Full timeProvide case management services for the clients of The Salvation Army Harbor Light.Essential Responsibilities:Conducts didactics/educational lecturesMaintain case records in accordance with Harbor Light standardsServe as Case Manager to treatment clientsAssists clinical staff with various tasks as assigned (i.e. make packets, assist clients with nonclinical...
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Construction Management Executive
2 weeks ago
Hamtramck, Michigan, United States BluSky Full timeJoin us as a Construction Management Executive at BluSky. In this role, you will be responsible for working directly with clients and claims handling teams to close leads. You will also be expected to maintain robust communication with clients to steer direction toward closing.The successful candidate will have experience utilizing Xactimate and other...