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Housekeeper

2 months ago

Dallas Texas, United States Griffis Residential Full time
Housekeeper Job Description

Griffis Residential is seeking a dedicated and enthusiastic Housekeeper to join our community in providing exceptional living experiences. As a Housekeeper, you will play a vital role in maintaining the cleanliness and beauty of our community, ensuring that our residents feel proud to call it home.

Responsibilities:
  • Maintain the highest level of cleanliness throughout the community, including amenities, clubhouse(s), offices, and apartments, in accordance with our standards.
  • Complete daily tasks assigned by the Community and Service Managers to ensure efficient operations.
  • Follow product safety labels, community policies, and procedure manuals, ensuring a safe and comfortable environment for our residents.
  • Deliver exceptional customer service, interacting with residents, clients, associates, and other contacts in a friendly and courteous manner.
  • Demonstrate problem-solving skills and the ability to follow standardized procedures in various practical situations.
  • Uphold Griffis Residential standards by maintaining cleanliness in all common areas, including the clubhouse(s), fitness center, business center, and leasing office.
  • Follow make-ready cleaning processes and standards, using the provided checklist to prepare apartments for new residents.
  • Conduct touch-ups in apartments that have been ready for more than one week, ensuring they remain fresh and inviting.
  • Communicate any community problems and maintenance issues promptly to the Service Manager.
Qualifications:
  • High school degree or equivalent required.
  • Minimum of one (1) year of experience in multi-family housing, hospitality, or a similar industry preferred.
  • Ability to assess and fulfill community and apartment cleaning needs with great attention to detail.
  • Proficiency in English; bilingual in Spanish is a plus.
  • Demonstrated commitment to valuing diversity and fostering an inclusive work environment.
  • Strong communication skills and a passion for delivering exceptional customer service.
Perks and Benefits:
  • Competitive hourly rate: $17.00-$18.00 per hour.
  • 11 paid holidays per year, including floating holidays.
  • Up to 16 hours of volunteer time off.
  • Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires.
  • Medical insurance program options.
  • Dental insurance.
  • Vision insurance.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Company-paid Basic Life/AD&D insurance for Associate (1x annual base earnings up to $350,000).
  • Voluntary Life/AD&D insurance for Associate, spouse, and children.
  • Company-paid short and long-term disability program.
  • Group accident insurance, critical illness insurance, hospital care plan.
  • Employee Assistance Program (EAP).
  • Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregivers).
  • Generous tuition reimbursement up to $5,250 per year.
  • Associate Referral Award Program of $1,000.
  • PTO Donation Program.
  • PTO Exchange for Student Loan Repayment Program.
  • Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions.
  • Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items.
  • Associate Recognition Programs.
  • Griffis Residential 401K Retirement Savings Plan with company match.
  • Onsite Associate Bonus Program.
  • Corporate Associate Bonus Program.
  • Rental Discount of 20%-50%.