Sales Associate at LensCrafters
4 weeks ago
The Sales Associate is responsible for delivering exceptional customer service and sales results in a fast-paced retail environment. As a key member of the LensCrafters team, you will be expected to cultivate existing customer relationships, build new ones, and consistently meet or exceed sales targets.
Main Responsibilities
- Provide personalized service to customers, ensuring a positive shopping experience and driving sales growth.
- Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible solution for their vision needs.
- Assist customers in selecting frames, coordinating with optical measurements to ensure a perfect fit.
- Conduct measurements using appropriate optical tools and consult with Opticians as needed.
- Participate in creating a positive store environment, fostering strong relationships with peers, management, doctors, and support staff.
- Maintain a clean and organized store appearance, ensuring displays and inventory are visually appealing.
- Contribute to an inclusive culture by treating customers and colleagues with respect and dignity.
Requirements
- High School Diploma or equivalent.
- 1+ years of experience in retail or customer service.
- Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
- Ability to sell through effective use of sales skills and accountability for sales results.
- Strong communication skills, both oral and written.
- Self-motivation and ability to multitask, with a flexible approach to a rapidly changing environment.
About EssilorLuxottica
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We are committed to delivering exceptional customer service and providing the best possible solutions for our customers' vision needs.
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