Housekeeping Operations Manager
4 weeks ago
As a key member of the Marriott Vacations Worldwide team, the Director of Services will oversee the housekeeping functions and staff to ensure that guest rooms, public spaces, and employee areas are clean and well-maintained. This role involves managing housekeeping operations, departmental costs, and ensuring exceptional customer service.
Key Responsibilities
• Maintains a strong working relationship with the Front Office to ensure effective communication for operational issues.
• Oversees the inventory of stock to ensure adequate supplies and ensures guest rooms, public spaces, and employee areas are cleaned according to operating standards.
• Manages departmental costs by supervising and approving the budgeting and ordering of guestroom and cleaning supplies.
• Empowers employees to provide excellent customer service and develops goals and expectations for direct report managers.
Requirements
• High school diploma or GED; 2 years' experience in the housekeeping or related professional area.
• OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
What We Offer
• Competitive salary range $75,690 - $87,000 w/bonus plan
• Relocation Available - Yes
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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