Diné Customer Service Department Head
3 weeks ago
The Customer Service Team Lead role at Bashas' is a challenging and rewarding opportunity to lead our front-end operations and provide exceptional customer service. As a key member of our team, you will be responsible for ensuring a seamless shopping experience for our customers.
Responsibilities:- Lead and manage the front-end operations of our grocery store, including directing all activities on the sales floor and customer service counter.
- Provide excellent customer service, engage with customers through smiles and greetings, and offer product information.
- Operate a cash register, process transactions, and handle customer complaints in a professional manner.
- Directly supervise courtesy clerks and cashier/clerks, ensuring team professionalism, productivity, and outstanding customer service.
- Maintain a clean and safe store environment, adhering to all company policies and health department regulations.
- Select and train new team members, serve as a leader and role model for the department, and conduct performance evaluations.
Estimated Salary: $45,000 - $60,000 per year
Bashas' offers a competitive compensation package, including medical, dental, and vision insurance, retirement benefits, tuition reimbursement, and scholarship opportunities. We are an equal opportunity employer and welcome applications from diverse candidates.
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