Store Visual Leader

7 days ago


National City, California, United States Forever 21 Full time
Role Overview

The Visual Merchandising Manager is responsible for providing leadership and direction to the store merchandising team, focusing on creating an exciting and enticing store ambiance that aligns with the company's values. This role requires a strong customer focus, leadership skills, and the ability to stay up-to-date on retail trends. The Assistant Store Manager Visual must be a role model for the company, embodying a customer-first mentality and our culture.

Key Responsibilities:
  • Set the visual presentation of the store through merchandising, floor set planning, execution, replenishment, launches, updates, shipments, loss prevention, and service.
  • Drive results by creating short-term plans and long-term strategies, processes, and events that reflect a positive and rewarding experience for both customers and employees.
  • Collaborate with the Store Manager and other members of management to create processes or programs in-store that drive sales and bottom-line profitability.
  • Reinforce customer service values by coaching FT Store Supervisors, PT Store Supervisors, and Sales Associates.
  • Stay up-to-date on retail trends and create initiatives that aid in creating a notable customer experience.
  • Communicate regularly with the management team regarding all aspects of sales, visual execution, customer feedback, and FT Store Supervisor, PT Store Supervisor, and Sales Associate performance.


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