Patient Services Coordinator
4 weeks ago
We are seeking a highly skilled Patient Services Specialist to join our team at Providence St. Joseph's Hospital. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely patient account reimbursement.
Key Responsibilities- Obtain complex demographic, insurance, and medical information from patients and ensure accurate documentation.
- Provide exceptional customer service to patients, visitors, physicians, and staff, even in high-pressure situations.
- Maintain knowledge of numerous complex compliance requirements and insurance plans, adapting to frequent changes.
- Work independently, multitasking, problem-solving, and exercising good time management skills in a fast-paced environment.
- H.S. Diploma or GED
- 1 year of customer service or healthcare registration experience
- Preferred: Some college-level coursework in Medical Terminology or Medical Assistance
- Upon hire: National Certification of CHAA and Certified Revenue Cycle Specialist (CRCS)
We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more. Learn more at providence.jobs/benefits.
About UsProvidence has been serving the Inland Northwest since 1886, with a commitment to patient-focused, whole-person care. We are proud to be an Equal Opportunity Employer, dedicated to creating an inclusive workplace where diversity is valued and everyone is essential, heard, and respected.
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