PRN Registration Coordinator

We are seeking a highly skilled and detail-oriented PRN Registration Clerk to join our team at WVU Medicine. As a PRN Registration Clerk, you will be responsible for providing exceptional patient registration and scheduling services, ensuring accurate and timely processing of patient information, and maintaining a high level of customer satisfaction.

• Provide accurate and efficient patient registration and scheduling services, ensuring compliance with regulatory requirements and hospital policies.
• Abstract data from Practice Fusion and maintain accurate and up-to-date patient records.
• Collaborate with other staff members to ensure seamless communication and coordination of patient care.
• Collect and post payments accurately, balancing accounts at the end of each shift.
• Release medical records and Protected Health Information (PHI) in accordance with protocols and HIPAA regulations.
• Communicate effectively with patients and clinic staff to ensure proper paperwork is available for office visits.
• Monitor hospital resources and assist with ensuring supplies are available.
• Ensure excellence of service in all clinics where assigned to work.
• Utilize software programs, including Meditech, MARS, Laserfiche, and Email, to complete registration and process requests for medical records.

• High school diploma or equivalent required.
• Medical Office Certification preferred.
• Insurance experience a plus.

• 40 words per minute typing verified by testing.
• Knowledge of medical terminology.
• Strong telephone and interpersonal communication skills.
• Outstanding customer service skills.
• Team-building skills.
• Highly developed social and communication skills.
• Excellent judgment and ability to remain calm in difficult situations.
• Ability to multitask.

This is a non-exempt position in a normal office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be an exhaustive list of all responsibilities and duties. Other duties may be assigned.