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Diesel Mechanic/Service Technician

2 months ago


Kalamazoo, Michigan, United States JX Truck Center Full time
About JX Truck Center

We are a leading provider of diesel industry solutions, united by core values that define our commitment to excellence. Our team plays a crucial role in assisting internal and external customers with solutions for their trucking needs.

Job Purpose

As a Diesel Mechanic/Service Technician, you will embody our company's values by performing routine maintenance, completing inspections, assisting in vehicle repairs, making adjustments and alignments, correcting vehicle deficiencies, keeping records, and delivering exceptional customer service.

Key Responsibilities
  • Honor Commitments
    • Perform routine maintenance on customer vehicles, lease units, and company inventory in accordance with established schedules and procedures.
    • Complete oil changes, remove and replace wheels, and grease chassis and various fittings as instructed by technicians or the Service Manager, ensuring timely completion of tasks.
    • Support the light disassembling and cleaning of engines, engine components, and chassis components as instructed, demonstrating a pioneering spirit in the pursuit of excellence.
  • Create Positive Experiences
    • Deliver exceptional customer service by maintaining a diplomatic and courteous manner in all dealings with customers and fellow employees.
    • Assist in the repair of customer vehicles, lease units, and company inventory, contributing to a positive service experience for our customers.
  • Foster Lifelong Learning
    • Expand technical abilities through active participation in training and development opportunities provided by the company.
    • Ensure timely completion of all assigned training, including achieving at least 90% completion of assigned Peterbilt Training modules.
  • Exhibit Pioneering Spirit
    • Embrace challenges with enthusiasm and creativity, seeking innovative solutions to improve service delivery and customer satisfaction.
  • Demonstrate Good Stewardship
    • Maintain a clean and organized workspace, demonstrating good stewardship of resources and environmental responsibility.
    • Adhere to safety protocols and regulations, ensuring the safety and well-being of yourself, colleagues, and customers.
Requirements
  • Education
    • High school diploma or equivalent.
    • Trade school or college education in a diesel technology program preferred.
  • Experience
    • At least 5 years related work experience preferred.
  • Certifications
    • Valid State or Federal A/C Certification.
    • At least 2 engine certification (Paccar, Cummins or Caterpillar).
  • Skills
    • Mechanical knowledge required.
    • Valid Driver's License required; CDL preferred (must be willing to obtain).