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Income Maintenance Caseworker II Position

4 weeks ago

Elizabethtown, North Carolina, United States Bladen County, NC Full time

Job Summary: We are seeking a highly skilled Income Maintenance Caseworker II to join our team at Bladen County, NC. As a key member of our Social Services department, you will play a vital role in determining the eligibility of applicants or recipients requesting financial, medical, food assistance, or shelter assistance.

Key Responsibilities:

  • Perform paraprofessional work involving determination or redetermination of eligibility for government social services.
  • Interpret and ensure compliance with all applicable policies, procedures, laws, and regulations pertaining to assigned department programs.
  • Receive and respond to client inquiries, requests for assistance, and complaints regarding department programs and services.
  • Schedule appointments, interview, and determine eligibility of program applicants based on employment/income information obtained as it applies to government program policies and requirements.
  • Process referrals, applications, changes, and reviews in a timely manner.
  • Assist outside agencies with client eligibility determination as requested.
  • Maintain accurate and complete client/program records.
  • Facilitate client appeals of case outcome.
  • Gather information for and prepare various records and reports required by the County and/or other agencies.

Requirements:

  • Associate's Degree from an accredited college in Human Services, Business Administration, Paralegal Technology, or related area.
  • One year of experience as an Income Maintenance Caseworker or equivalent combination of education and experience.
  • Valid North Carolina Driver's License.

Benefits:

  • Competitive salary range.
  • Excellent benefits package, including health, dental, and vision insurance.
  • Retirement plan with employer match.
  • Paid time off and holidays.