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Customer Service Specialist

1 month ago

Weston, United States Eastern Bank Full time

Are you looking for a challenging role in customer service and sales?
Do you want to work with a dynamic team in a fast-paced environment?

Job Summary

As a Customer Service Specialist at Eastern Bank, you will be responsible for providing excellent customer service and achieving individual sales and service goals. You will conduct transactions at the teller line, meet specific sales and service targets, and develop strong problem-solving abilities.

Key Responsibilities
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Achieve individual sales and service goals to meet or exceed performance targets.
  • Conduct transactions at the teller line, including cashing checks, depositing funds, and processing withdrawals.
  • Meet specific sales and service targets by developing and implementing effective sales strategies.
Requirements

To be successful as a Customer Service Specialist, you must possess excellent communication skills, both written and verbal. You should be able to work in a fast-paced environment, think critically, and make sound decisions quickly. A high school diploma or equivalent is required, and previous experience in customer service or sales is preferred.

What We Offer

At Eastern Bank, we offer competitive salaries and benefits packages to our employees. Our estimated salary for this role is $45,000 - $55,000 per year, depending on experience and location. We also provide opportunities for professional growth and development, as well as a collaborative and supportive work environment.