Restaurant Operations Manager
2 weeks ago
As an Assistant Manager at Wingstop - FWS, you will play a crucial role in ensuring the success of our restaurant. You will work closely with the General Manager and team to drive sales, control labor and food costs, and maintain a safe and welcoming environment for our guests and team members.
Key Responsibilities:- Assist the General Manager in meeting store goals and drive operational excellence.
- Develop and maintain positive relationships with shift team members, understanding and addressing individual motivation, needs, and concerns.
- Deliver exceptional customer service by acting with a guest-first attitude and connecting with guests to discover and respond to their needs.
- Assist in recruiting, selecting, orienting, training, assigning, and scheduling team members, in partnership with the General Manager.
- Follow all cash management and cash register policies, ensuring proper cash management practices are followed by shift team members.
- Assist the General Manager in tracking inventory, order management, and ensuring accurate record-keeping.
- Resolve guest issues efficiently and with a positive attitude.
- Maintain operational standards and requirements in the restaurant, identifying and communicating maintenance problems to the Facilities Department.
- 2 years of previous food service, retail, or restaurant supervisory experience preferred.
- Food Handler Certification required.
- 6 months of experience using a computer and register (POS) system.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Available to work flexible hours, including mornings, evenings, weekends, late nights, and/or holidays.
- Medical/Rx, dental, and vision insurance packages for full-time employees.
- Life Insurance - $25k company-provided with election of health benefits.
- 401k - 4% match, 100%, at 90-days.
- PTO.
Hourly job | Compensation Range: $18.00-$24.00 per hour. Yearly total compensation of up to $50K (DOE and Location) to include base hourly rate, health benefits, sick time, vacation time, 401k, and free meals.
WINGSTOP - FWS is an independent-owned and operated franchisee. Equal Opportunity Employer.
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