Customer Service Representative

4 weeks ago


Clewiston, United States Buddy's Home Furnishings Full time

Job Summary

Buddy's Home Furnishings is seeking a highly skilled and detail-oriented Delivery Technician to join our team. As a key member of our delivery team, you will be responsible for ensuring the timely and efficient delivery of merchandise to our customers.

Key Responsibilities

  • Acquire and maintain customer relationships through exceptional customer service and communication skills.
  • Effectively demonstrate product features and explain the benefits of those features to customers.
  • Perform basic furniture, appliance, and home electronics installation and removal services.
  • Comply with all company vehicle safety standards and documentation requirements.
  • Provide inside and outside service calls to customers.
  • Protect company assets, including inventory, equipment, and vehicles.
  • Perform other duties as assigned by store management.

Requirements

  • Intermediate math skills to accurately process transactions and manage inventory.
  • Maintain a professional appearance and adhere to company dress code standards.
  • Ability to drive during day and night shifts and meet all safety requirements.
  • Effective communication skills to explain terms of rental/lease agreements to customers.
  • Ability to fill out receipt books and make journal entries accurately.
  • Proficient navigational skills with a satisfactory driving record and meet insurability requirements.
  • Regular and consistent attendance, including nights and weekends as business dictates.

Physical Requirements

  • Ability to lift, load, move, and use a dolly for merchandise weighing 50-300 pounds.
  • Stooping, bending, pulling, climbing, reaching, and grabbing as required.
  • Ability to traverse multiple flights of stairs while carrying furniture, appliance, and electronics.
  • Prolonged driving and standing.
  • Ability to work in and outdoors in a variety of climates and weather conditions.


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