Customer Service Representative

7 days ago


Selma, California, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our General Merchandise team at Walmart. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing customer transactions accurately, and maintaining a clean and organized store environment.

About the Role
  • You will work closely with customers to understand their needs and provide personalized shopping experiences.
  • You will be responsible for processing customer transactions, handling returns and exchanges, and resolving customer complaints in a professional and courteous manner.
  • You will maintain a high level of product knowledge and make recommendations to customers based on their needs and preferences.
  • You will work collaboratively with other sales floor associates to achieve sales goals and promote a positive shopping experience for customers.
Requirements
  • You must be able to lift up to 25 pounds and stand for long periods of time.
  • You must have excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues in a fast-paced retail environment.
  • You must be able to work a flexible schedule, including evenings and weekends.
  • You must have a high school diploma or equivalent.
What We Offer
  • A competitive hourly rate of $14-$26 per hour, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement savings plan.
  • Opportunities for career advancement and professional growth.


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