Service Team Associate

2 days ago


Farmington, New Mexico, United States Michael's Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team.

Key Responsibilities
  • Provide excellent customer service, answering questions and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Support the sales floor team by restocking shelves, processing transactions, and assisting with visual merchandising
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience
  • Assist with receiving and processing shipments, including unloading trucks and stocking shelves
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and loss prevention
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Strong communication and interpersonal skills
What We Offer

Michaels offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.


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