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Retail Associate

2 months ago

Long Beach, California, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide member service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Process member purchases, assist with payments, and utilize cash registers to complete transactions.
  • Ensure club pick up orders are filled by contacting members to notify of delayed pickup times, informing members of unavailable products, and offering alternative options.
  • Maintain safety of the facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
Requirements
  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and customer service skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based incentive awards, and a range of benefits, including health insurance, 401(k), and paid time off. We are committed to providing a positive and inclusive work environment that supports the growth and development of our associates.